Returns & Exchanges

At Primary Clothing, we want you to be completely satisfied with your purchase. If your new styles aren't a perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return request process.

3

Package Your Items

Securely pack the items in their original packaging, ensuring all tags are attached, and affix the return shipping label to the outside of the box.

4

Drop Off and Refund

Drop off your package at any authorized carrier location; your refund or store credit will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing