Frequently Asked Questions

Everything you need to know about your Primary Clothing experience.

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 7 days of receipt.

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.

Are your fabrics sustainably sourced?

Yes, Primary Clothing is committed to ethical manufacturing. We prioritize organic cotton and recycled materials across our entire collection.

Can I modify or cancel my order after it's placed?

Orders can be modified or canceled within 60 minutes of placement. Please contact our support team immediately for assistance.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.